Amazing Kashmir Group Tour 2019

 Inclusion

• 7 Nights accommodation based on double / twin sharing basis.
• Assistance by Holidays At representatives on arrival and departure.
• Daily breakfast at hotel.
• All transfers including airport transfers by an AC vehicle.
• Local english speaking guide at Srinagar, Pahalgam and Gulmarg.
• Shikara ride at Dal lake.
• Visit to Chandanwari, Betab and Aru Valley in Pahalgam.
• Gondala cable car ride.
• One mineral water bottle per person per day.
• All currently applicable taxes including GST.

Dining Inclusions

 

 Exclusion

• Visas Fee (if applicable)
• Monument entry fees
• Tips (always optional, but some guidance will be given in the pre-departure information pack you’ll receive after booking)
• Beverages other than drinking water & any costs of a personal nature
• International flights to/from the start/finish of the trip

Note : Hotels are subject to availability or may be similar at the time of booking. Price and policies applicable January to December 2019.

 Payments

Advance Booking Fee :

• 80 days or more before date of departure: 25% of total cost
• 79 - 40 days before date of departure: 50% of total cost
• 39 - 20 days before date of departure: 100% of total cost

Important: The booking stands liable to be cancelled if 100% payment is not received 20 days prior to departure date and received amount will be fully forfeited.

 

 Cancellation

If you Cancel your Holiday
You or any member of your party may cancel their travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our office. The cancellation charges applicable are as per the published cancellation policy below:

 

Cancellation charges per person

• 80 days or more before date of departure: 25% of total cost
• 79 - 60 days before date of departure: 50% of total cost
• 59 - 20 days before date of departure: 75% of total cost
• 19 - 1 days before date of departure: 100% of total cost

 

No show/ En route termination of tour/amendment :

• No Show - In case of No Show / Non-arrival of the guest, no refund or adjustment in future travel will be possible. The whole amount shall be treated as forfeited.
• En route termination of tour - In case of termination of tour by the guest, for any reasons, no refund or adjustment for future travel will be possible. The amount for unused portion of the tour shall be treated as forfeited.
• Amendment - Is only possible under the circumstances like Natural Disaster / Natural Calamity or Serious Health Problem's (this needs to be supported by doctor's certificate) and is subject to availability. No refunds are possible and every case will be decided on merits on a case to case basis. No amendment will be permissible in case of booking of groups or complete train.

 

If we change or cancel your holiday

• We do plan the arrangements in advance. It is unlikely that we will have to make any changes to your travel arrangements.
• Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any changes, we will advise you of them at the earliest possible date.
• We also reserve the right under any circumstances to cancel your travel arrangements by assigning reasons to you.
• If we are unable to provide the booked travel arrangements due to reasons beyond our control (e.g. bad weather):We shall first try to offer alternative dates for the tour if the tour hasn’t already commenced.
• If the tour has already commenced, then we shall refund the booking price/fee charged to you on a pro-rata basis depending on the portion of the tour utilized by you.
• In all circumstances, however, our liability shall be limited to refunding to you the price we charged as tour fees.

 

If you want to change your holiday plan
After confirmation of services, if you wish to change your travel arrangements in any way (e.g. your chosen departure date or accommodation), we will do our utmost to make these changes but it may not always be possible. Any request for changes must be in writing from the person who made the booking. All cost incurred due to amendment will be borne by you.

 

If you have a complaint
If you face any problem during your holiday, please inform the relevant supplier (e.g. your hotelier, transporter etc.) and/or our representative immediately who will endeavour to set things right. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to us, with your booking reference and all other relevant information. However, please be advised that while we are happy to assist you in the redressal of your complaint, if any, we will be able to extend only our best efforts in managing/coordinating your complaint with the respective service provider. All third party service providers are independent contractors who are at no time under our control or supervision.

 

All booking vouchers and tickets will be provided 3 days before departure.